PRIVACY POLICY (Dalton Marine)
Last Updated: February 27, 2026
Using this website means you acknowledge and agree to this Privacy Policy. Dalton Marine (“we,” “us,” or “our”) values your privacy and works to protect the personal information you share with us online. This Privacy Policy explains what information we may collect, how and when we collect it, how we use it, when we may share it, and the choices and rights you may have regarding your information.
1. Personal Information We Collect
We collect personal information to operate our website, provide products and services, respond to requests, and improve your experience.
“Personal Information” means information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked (directly or indirectly) to you.
In the last twelve (12) months, we may have collected the following categories of Personal Information:
Categories and Examples
- A. Identifiers: Name, phone number, mailing address, email address, IP address, device/visitor identifiers, account name, and other information you choose to provide (for example, to request information, place an order, or opt in to communications).
- B. Customer Records / Transactional Information: Name, address, phone number, email address, zip code, company name, and payment-related details needed to complete a purchase or request a quote (including limited financial information you choose to provide).
- C. Commercial Information: Products or services purchased, obtained, or considered, and purchase history or tendencies.
- D. Internet/Network Activity: Browser type/version, device information, referral source, pages viewed, clickstream data, interactions with our website, applications, or ads.
- E. Geolocation Data: General or reasonably precise location signals from your device (depending on your settings/permissions).
- F. Professional or Employment-Related Information: Occupation, employer name, business contact information, employment status/history (if provided).
- G. Inferences: Inferences drawn from activity on the website (e.g., preferences, interests, or likely intent based on browsing behavior).
2. How We Collect Personal Information
We collect information in two main ways:
- Information you provide directly: For example, when you fill out forms, request a quote, place an order, contact us, or sign up for updates.
- Information collected automatically: When you visit our website, we may automatically collect certain information through technologies such as cookies, pixels, web beacons, log files, and similar tools. This may include device information, browsing activity, and usage patterns.
3. Requests for Quotes
If you request a quote, we may ask for Personal Information such as your name, phone number, email address, address/zip code, and details related to your request. We use this information to provide the quote, follow up, and request any additional details needed.
You may optionally provide certain financial details if you want us to help evaluate product options within your requested parameters or explore financing/pre-qualification, if available.
4. Online Orders
If you place an order online, you may be required to provide information needed to complete the transaction (such as your name, email address, shipping address, and payment details). If an order cannot be processed normally, we may use your information to contact you and complete the transaction.
To process transactions, we may use payment processors and fraud-prevention tools, work with shipping carriers and fulfillment providers, and in limited cases verify or supplement information using third-party sources (for example, to support financing approval, where applicable).
These providers are expected to use your information only to perform services for us and to protect it consistent with their contractual and legal obligations.
5. Payment/Monthly Payment Estimators
If our website includes tools that estimate payments, you may be able to use them without providing Personal Information. If you choose to request follow-up information, we may collect contact details (such as name, email, phone number, and address) to respond to you.
6. Log Files
We may use IP addresses and related data to administer the site, analyze usage trends, help diagnose technical issues, and generate aggregated reporting. IP addresses may be linked to Personal Information only when you submit information through a form or transaction.
7. Surveys, Feedback, and Promotions
From time to time, we may offer surveys, contests, sweepstakes, or similar promotions. Participation is voluntary. If you participate, we may collect contact information and other details needed to administer the promotion (e.g., notify winners and deliver prizes) or analyze survey results to improve services.
If promotion rules conflict with this Privacy Policy, the promotion rules will govern for that promotion.
8. YouTube and Google Services
Our website may integrate with or use YouTube API Services and/or other Google services. If you interact with those features, your use may be subject to YouTube’s Terms of Service and Google’s Privacy Policy.
If YouTube API features are used, authentication may occur via OAuth 2.0 and may result in the creation of access tokens that enable functionality you request (for example, managing video-related features). You may revoke access at any time through your Google security settings.
9. Automatic Data Collection Technologies
As you navigate and interact with our website, we (and service providers acting on our behalf) may collect information such as pages viewed, time spent, clicks, navigation paths, referral sources, device and connection details, general location data, and usage patterns.
We use this information to improve website performance and content, remember preferences, understand audience usage patterns, recognize returning visitors, and measure advertising effectiveness and attribution (where applicable).
Technologies we may use
- Cookies: Small text files stored in your browser to enable functionality and improve experience. You can typically manage cookies in your browser settings, though blocking cookies may affect site features.
- Web beacons/pixels: Small files or tags that help measure page views, email engagement (if applicable), and system integrity.
10. How We Use Personal Information
We may use (and, where appropriate, disclose) Personal Information to:
- Provide and operate the website and deliver products/services you request
- Respond to inquiries, quotes, orders, and customer service requests
- Process payments, fulfill orders, arrange shipping/delivery, and prevent fraud
- Personalize content and user experience (including remembering previously viewed items)
- Conduct analytics, attribution reporting, troubleshooting, and site security
- Send service-related messages (order updates, important notices, account communications)
- Send marketing communications (unless you opt out)
- Conduct surveys and research to improve offerings
- Comply with legal obligations and respond to lawful requests
Our legal bases for processing may include your consent, performance of a contract, legal obligations, and legitimate business interests (where permitted by law).
11. Third-Party Advertising and Tracking
Some website features or ads may be delivered by third parties (such as ad networks, analytics providers, or content partners). These third parties may use cookies or similar technologies to collect information about your activity over time and across websites to provide interest-based advertising.
We do not control how third parties operate their tracking technologies. If you have questions about targeted ads, you should contact the provider directly.
12. Who We Share Personal Information With
We may share Personal Information with:
- Service providers that help us operate the website and provide services (payment processors, hosting, analytics, marketing providers, customer support, shipping carriers)
- Affiliates (if applicable), for internal business purposes consistent with this Policy
- Business partners where needed to provide requested products/services or reporting (where applicable)
- Third parties you authorize (e.g., when you connect accounts or choose third-party payment options)
- Governmental/law enforcement when required by law or to protect rights, safety, and security
Categories shared for business purposes (past 12 months): We may have disclosed Categories A–G listed above for business purposes (e.g., processing transactions, fulfillment, analytics, fraud prevention, customer support, and marketing).
13. SMS/Text Messaging (If Offered)
If SMS texting is available and you opt in, we may use the information you provide to send transactional and service texts, conversational messages related to your inquiry, marketing messages (where permitted and based on your choices), and review requests (where applicable).
No mobile information will be shared with third parties or affiliates for their marketing or promotional purposes. We may share information with messaging vendors solely to operate and support the texting program.
Message frequency varies. Message/data rates may apply. Reply STOP to unsubscribe, HELP for help.
14. Data Retention
We keep Personal Information only as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide services you requested, maintain records, resolve disputes, enforce agreements, and comply with legal, tax, or accounting requirements—unless a longer retention period is required or allowed by law.
15. Links to Other Websites
Our website may link to external websites. We are not responsible for the privacy practices of those sites. We encourage you to read the privacy policies of any website you visit.
16. Security
We use reasonable administrative, technical, and physical safeguards designed to protect your Personal Information. No method of transmission or storage is 100% secure, but we work to protect your information and limit access to those who need it for legitimate business purposes.
17. Children’s Privacy
This website is not directed to children. We do not knowingly collect Personal Information from children under 16. If you are under 16, please do not submit Personal Information through the site. If we learn we collected such information, we will take steps to delete it.
18. Your Privacy Rights
Depending on where you live and applicable laws, you may have rights to access, correct, delete, or obtain a copy of your information, and to opt out of certain processing (including targeted advertising, where applicable). We may require identity verification before completing certain requests.
19. Opt-Out & Unsubscribe
You can opt out of marketing communications at any time by using the unsubscribe link in our emails or replying STOP to marketing texts (if you opted into SMS).
Where required by law, we honor recognized universal opt-out mechanisms for targeted advertising. You may also manage cookie preferences via your browser settings and, if available, a “Your Privacy Choices” link in the website footer.
20. U.S. Hosting and Processing
Our website is hosted in the United States. Your information may be processed and stored in the United States. By using the website, you consent to processing in the United States where permitted by law.
21. Updates to This Privacy Policy
We may revise this Privacy Policy from time to time. Updates will be posted on this page with the updated “Last Updated” date. Continued use of the website after changes means you accept the updated Policy.
22. How to Exercise Your Rights and Contact Us
To request access, correction, deletion, or other privacy actions, or to appeal a decision (where applicable), contact Dalton Marine using the contact information provided on our website.
When contacting us, please include your name and preferred contact method, the specific request you are making, and enough detail to help us locate the relevant information. We may request additional information to verify your identity before fulfilling certain requests.
Privacy Notice for California Residents (CCPA/CPRA)
This section applies only to California residents and is provided to comply with the California Consumer Privacy Act as amended by the California Privacy Rights Act (“CCPA/CPRA”).
Do we “sell” personal information?
We do not sell Personal Information. We may share Personal Information with service providers and business partners for business purposes, or allow certain third parties to collect information via our website, subject to contractual and legal restrictions.
California rights include the right to:
- Know the categories of Personal Information collected and disclosed
- Know the sources of collection and the purposes for collection
- Request access to specific pieces of Personal Information (with limits)
- Request deletion (subject to exceptions)
- Opt out of “sharing” for cross-context behavioral advertising (where applicable)
- Limit the use or disclosure of sensitive Personal Information (where applicable)
- Not be discriminated against for exercising CCPA/CPRA rights
We may deny requests where we cannot verify identity or where legal exceptions apply (for example, completing transactions, preventing fraud, security incidents, debugging, complying with legal obligations, or internal uses aligned with reasonable expectations).
To exercise California rights, use the methods described in the How to Exercise Your Rights and Contact Us section.